Privacy Policy

Effective Date: March 28, 2025

Business Name: Big Bear Moving

Business Address: 31960 Hilltop Dr, Running Springs, CA 92382, United States

Contact: redlandsmoving@aol.com | 909-383-3111

1. Introduction

At Big Bear Moving, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the California Consumer Privacy Act (CCPA), CalOPPA, and applicable U.S. laws.

2. Information We Collect

Personal Information:

  • Name
  • Email address
  • Phone number
  • Pickup and delivery addresses (for moving services)
  • Service-related notes you provide

Non-Personal Information:

  • IP address
  • Browser and device type
  • Website pages visited
  • General geographic location

3. How We Use Your Information

We use the collected information to:

  • Provide moving services and price quotes
  • Schedule appointments and communicate with you
  • Improve our website and customer service
  • Send updates or promotions (only if opted in)

4. Sharing of Information

We do not sell your personal information. We may share it with:

  • Logistics platforms or dispatch software providers
  • Third-party contractors who assist with your move
  • Legal or government authorities when required

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze site traffic and improve functionality. You can control cookie preferences through your browser settings.

6. Third-Party Services and Links

We may include links to third-party websites. These sites are not under our control and have their own privacy policies. External links open in a new tab.

7. Your Rights and Choices

California Residents:

You have the right to:

  • Request a copy of your personal data
  • Request deletion of your data
  • Opt out of the sale of your data (we do not sell data)

To exercise these rights, contact us at redlandsmoving@aol.com.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information, including encryption and secure hosting.

9. Data Retention

We retain data only for as long as needed to fulfill services, legal obligations, or resolve disputes.

10. Children’s Privacy

We do not knowingly collect information from children under 13. Our services are intended for individuals or guardians over that age.

11. Updates to This Policy

We may modify this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or privacy-related concerns, please contact us at:

redlandsmoving@aol.com | 909-383-3111